We believe customers always comes first.
These customers can vouch for that:
We always appreciate your honest feedback.
Spare a minute and share with everyone your experience with us!
It’s been three weeks since we had our flooring changed and we couldn’t be happier with the result. So we recommend everyone to go with this company because:
1) They work really hard and go above an beyond for their customers. (The showrooms is open 7 days a week).
2) They have very competitive prices, so you will always get the best quality for the price you pay.
3) They always update you on the shipment, delivery, and installation.
4) They work really fast without sacrificing the quality.
5) They care and I mean it. They care about you, your time, and your money.
The bottom line is Millenium Hardwood Flooring has the best team we have ever had to work with.”
First of all I was impressed by their showroom hours (7 days a week). Most stores close on Sun and have shortened or no open hours on Sat. When I went to their showroom the first time, it was already late in the afternoon on Sat. Clement (chief marketing /sales) and Stefan (owner) took their time to discuss with me and recommended nice floor choices based on my needs. Clement later came to my house to do the measurement. For an unforeseen reason, I was late to the appointment, he was very understanding and worked around my schedule. As I evaluated the floor samples/quotes/service from various installers, I contacted Clement for additional questions. He was always prompt and often answered my email / text outside his working hours. His answers are very informative and helpful. They also offer a very fair price. Although some quote came cheaper, I decided to go with Millennium Hardwood Floor because I like its warranty policy and have confidence in them based on my experience during the process.
Sure enough, Clement was on top of things throughout the ordering, shipment, delivery, installation and follow-up. The installation went well – the lead installer was awesome! The crew showed up on time and completed installing the entire second floor of my house and staircase in 1 day! The new white oak floor looks beautiful! Clement promptly followed up and asked me for feedback. We had a pleasant chat.
I look forward to enjoying my hardwood floor many years to come. I believe that Millennium Hardwood Flooring will stand behind their promise and provide customer support if needed.”
Unfortunately we had a plumbing leak shortly after and a remediation company sent out their flooring guy to remove the affected wood floor. Ugh, it took them days, they had no idea what they were doing. Millenium came back for the replacement and had to remove a little more but it was no big deal for them. Their installers do great work and got it all done in an afternoon. We wouldn’t hesitate to use them again or refer friends and family!”
We had no idea what we wanted so we went to see what was up) and Stefan was there and walked us through everything. He was so helpful and patient throughout the whole process. We picked a few we wanted to see in the house and went on our way. When Chris showed up to measure, he was right on time and a total sweetheart. Measured quick and we picked our floors. We got our estimate the next day and we were very pleasantly surprised at the price! Keep in mind the house was totally empty so no furniture or appliances to move around and there was no flooring to be removed, but even still, the price was right and the product was beautiful.
All the hard flooring was installed in about 5 or 6 hours tops. It was so fast and BEAUTIFUL!! the carpets only took maybe 3 hours also so well done. I honestly cant tell if there are any seams on the floors.
If you are looking for flooring installation, look no further, this is your company. I got no less than 4 other estimates and they were going to nickle and dime us on top of having less than steller reviews. The floors look perfect, they were upfront about how much it was going to cost and they were an absolute pleasure to work with. I could go on and on, but i hope you will just take my word (and the insane amount of research I did to find the right flooring company) for it! Use Millennium Hardwood Flooring, you wont regret it!”
Stephan came and measured, we got to bring home samples and lay them out to look…. we must have called a dozen times with various questions and every single time we were treated with great customer service. We ordered the floors and Crispen and his crew came and installed everything, right on schedule and stayed until it was done. Yes, they did my entire house in a single day and it was not rushed or short-cutted…. every single detail was perfect. Thank you Stefan and Cripsin! It just doesn’t get better than this!”
At the other stores I didn’t receive good customer service , Clement was awesome though. He gave us the attention we needed and trained us on the product. Answered all of our questions and never made us feel like we were bothering him. Stefan is also pretty awesome, such a wonderful experience, I will definitely be recommending millennium floors to all my friends and family. Thank you again Clement and Stefan for all the help my husband and I received!!”
We used Millennium Hardwood Flooring to find our laminate floors for our home in Austin. We had a great experience and the process was flawless. They gave us a free quote and stayed true to it without additional ‘unexpected costs.’
If you have a Flooring project in mind I Highly recommend you give Millennium a try!”
Although I initially wanted to do installation myself, I decided to pay Stefan’s installers and boy I’m glad I did because they finished the job in one day and they did a great job. I’m still getting used to how awesome and different my home looks with hard floors all thanks to Millennium Hardwood.”
We looked at Home Depot, Lowes, and another local shop. Stefan was the easiest to work with. By far. These guys were quick and had the best/fair price by far. They would have installed just a couple days after we picked our flooring had it not been Thanksgiving week. They installed Tuesday after.
I’ve already recommended them to friends. I’ll call them first if we have flooring needs in the future.”